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We process orders Monday-Friday. Your subscription will ship out within 24 hours of your order being processed.

We roast to order. Once your bag arrives, store it in a cool, dry place, sealed in its original bag or an airtight container. Coffee peaks in the first 2–3 weeks after roasting—that's when acidity is clearest and flavors are brightest. The roast date is printed on your bag, so you know exactly what you're working with.

Whole bean stays fresher longer and gives you control over grind size for your brew method. If you don't have a grinder yet, we can grind your order to specification at checkout. Grind fresh, brew fresh—but if pre-ground fits your routine, that matters more than dogma.

Absolutely! This coffee is available as a subscription or a one-time purchase.

It depends on your brew method. French press wants coarse. Espresso wants fine. Pour-over and drip sit in the middle. The bag notes the brew method we used—check there first. If you're experimenting with a new method, start with the grind size the method's instructions call for, then adjust based on taste (finer if it tastes weak, coarser if it tastes bitter).

We taste every roast and list the actual sensations—acidity, body, flavor notes. If we write "stone fruit + dark chocolate," that's what should be in your cup if you brew it right. Tasting notes aren't poetic license; they're functional. They help you match the coffee to your mood and method. Don't overthink them. If a coffee says "bright citrus" and you want "balanced and full," pick a different one.

We stand behind our coffee. If something's wrong—stale, damaged, or not what you ordered—contact us within 30 days and include your order number. We'll reship or refund. Shipping happens fast; we take responsibility for what reaches you intact.